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Posted By: Bauer Hockey


11/12/12 3:19 PM

Rendi Myers said

I purchased stick for my son and it broke and you sent me a replacement stick. The replacement stick broke before 30 days and I called the warranty dept. to find out that it is not cover. I do not understand why all sticks are not covered for the 30 day warranty. A company should stand by their product and be responsible for it if it does not last for the warranty period. There should not be an exception because the stick in question was a warranty replacement stick. It still broke within the 30 day time period. I have two sons playing college hockey and will be purchasing more sticks before the season is done and will look for another company that cares about its customers and provides good customer service.