CONTACT US

How can we help you? Our dedicated customer service team is available by email, phone and live chat, to provide you with the best possible shopping experience.

FIT OR PRODUCT RELATED QUESTIONS

Questions on Product Fit or what type of product to buy?

BAUER.COM ORDER INQUIRIES

Have General Order inquires or want to find out the status of your order?

BAUER.COM WARRANTY CLAIMS-FOR ITEMS PURCHASED THROUGH OUR WEBSITE

Questions on warranty, for product purchased online on our bauer.com site?

MYBAUER STICK ORDER INQUIRIES

General questions concerning your MYBAUER stick order?

WARRANTY STICK CLAIMS

General questions concerning how to process a composite stick claim?

WARRANTY EQUIPMENT CLAIMS

General Order inquiries concerning equipment guarantee claims, which were purchased through our bauer.com site?
  • Please contact our warranty team via Chat 8-5PM EST or email: dtc@bauer.com or call us at 833-897-9942
  • . General Order inquiries concerning equipment warranty claims, which were purchased through an authorized retailer?
  • If you are within the warranty parameters, see chart on the warranty page, to see if you qualify and return to your retailer, where they will be happy to assist you with your warranty claim.

Outside of warranty parameters?

While exceptions are unlikely, if you have questions or concerns regarding your product, please contact:

Retailer Related Questions

Are you a Retailer looking for assistance?

Headquarters:

BAUER Hockey, LLC
100 Domain Drive
Exeter, NH 03833