Please review the warranty table below for applicable warranty periods for each product. If your purchase is within the warranty parameters noted in the table, and you have purchased from a local retailer, you should contact the retailer, where they will be happy to review your claim and guide you through any next steps.
Please note that in order to be eligible for a warranty claim, you must present your original receipt to the retailer. Your retailer will not be able to process your claim without a valid proof of purchase.
Please note that warranty claims are for for any defects in workmanship within the time frame specified for the item you purchased. Bauer is not responsible for damages or abrasions to any equipment, as a result of playing the sport. Valid warranty claims will result in a one-time replacement.
While warranty exceptions are unlikely, if more time has passed than the specified warranty parameters since your purchase and you have the original receipt from an authorized BAUER dealer, you may contact us:
U.S. Residents: email@example.com
Canadian Residents: firstname.lastname@example.org
If you reside outside of North America, please email email@example.com
For Russian customers, the warranty is provided in accordance with Russian law. Please contact the location where you purchased your BAUER product. In the case of a dispute, please contact the exclusive distributor in Russia, Inter-Commerce LLC at firstname.lastname@example.org