HOW IT WORKS

BUILD A CUSTOM STICK QUICKLY AND EASILY

 

1- SELECT A CUSTOM STICK OPTION

QuickTurn, our most popular custom option, delivers in as little as 5 days. However, if you're not in a rush, MyBAUER Custom and MyBAUER Pro Custom offer even more customization options — including length, taper, grip, and texture.

2. CUSTOMIZE YOUR HOCKEY STICK

Choose from a selection of features and colors, add your name and number, and create a stick that's truly one-of-a-kind.

3- PLACE YOUR ORDER

Place your order, then sit back and relax while we build your custom stick. QuickTurn sticks deliver in as little as 5 days. MyBAUER Custom and Pro Custom sticks deliver in 30-45 days.

  • DELIVERS IN AS LITTLE AS 5 DAYS

    A PERSONAL TOUCH

    The fastest way to put your personal touch on an elite-level stick. Select from our most popular custom colors, flexes, and blade patterns to create a stick that’s truly your own.

  • DELIVERS IN AS LITTLE AS 30 DAYS

    ELITE-LEVEL FEATURES

    Mix and match all available color, flex, grip, and blade pattern options to build your perfect stick from top to bottom.

  • DELIVERS IN AS LITTLE AS 30 DAYS

    BUILD IT LIKE THE PROS

    Customize your stick just like the pros with our full suite of customizable options — including grips, kick points, tapers, and blade cores.

MYBAUER GEAR IN ACTION

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

What happens if I don’t like my stick?

All MyBauer sales are final. If there is a manufacturing defect, please contact DTC@Bauer.com.

How many sticks can I order at one time?

There is no limit to how many sticks you can order, within a single order. Regardless of how many sticks are ordered, your shipping fee will remain the same.

How long will it take for my order to be delivered?

Quick Turn Custom sticks should deliver between 5-10 days depending on shipping location.  This may exceed 10 days during peak production times and to remote areas in North America.

Pro Custom and Custom Sticks will take approximately 30 to 45 days. Please note that lead times may vary based on configurations, during peak production periods and if shipping is unexpectedly impacted due to global restrictions.

How do I track my order?

While we strive to have precision fitting, it is virtually impossible to have 100% accuracy with all the different anatomy Once your order is on its way, you will receive a shipping confirmation to the e-mail address provided during checkout. This email will contain your tracking information.

What does it mean when I am asked if I was “Fit in Store” during checkout?

If you built your MyBauer Stick with assistance of a retail store, you would select "yes" during this step of checkout. This also applies to future/repeat orders. If you built your MyBauer Stick at home, without the assistance of a retailer, then you would select "no".

Are the Custom PRO curves that are available the actual custom patterns?

Yes. These are the actual custom curves that our PRO athletes are using on-ice.

Do prices vary amongst Senior, Intermediate, and Junior size sticks?

Yes. Depending on the size of stick that you order, pricing will vary – similar to our retail stick offering.

 

WARRANTY INFORMATION

WARRANTY INFORMATION

WARRANTY POLICY

STANDARD 30-DAY WARRANTY ON QUICK TURN, CUSTOM, AND PRO CUSTOM STICKS

Warranty begins upon delivery of your product.

Because of the 2-stick minimum order, both Pro Custom sticks have a 30-day warranty from date of delivery. You must file 2 separate claims (1 per stick) if both sticks break within the same 30-day warranty period.

WARRANTY PROCESS

To start your stick warranty claim, please submit a claim using the Stick Warranty FormPlease select the “Personalized Stick” option when filling out your claim.

If you are unable to submit your claim online, please contact us directly by sending an email to stickwarranty@bauer.com. Be sure to include the following information:

Full mailing address

Phone number

Model (i.e., MyBauer Custom Vapor Stick)

Variations (i.e., left or right, blade pattern, flex)

Image receipt showing date of purchase

Bauer.com order number

Photo of the entire stick, illustrating the breakage area

Once all the necessary information has been received, a member of our team will get back to you via email with the next steps.

MyBAUER CUSTOM HOCKEY STICKS - YOUR SPECS FOR YOUR GAME

MyBAUER gives hockey players at all levels the freedom to build a stick with the look and feel they want. Flex, pattern, lie, grip, graphics; each choice shapes the way the stick responds on the ice. Some players use MyBAUER QuickTurn to get a custom build in their bag within days. Others use the MyBAUER Custom or Pro Custom for a full suite of options to create something closer to a pro setup. Either path leads to a stick that reflects your preferences.

You start with the same trusted BAUER foundation, then shape the stick to match the way you like it. Change the flex to align with your preferences. Pick a blade gives you the type of feel you want on the puck. Select graphics that fit your taste. Each choice has a clear purpose, and together they create a unique hockey stick that responds how you want every time you touch the puck.

As you refine your build, it helps to round out your setup with the right stick accessories. With tape, end plugs, scissors, and stick bags, you have all you need to always be game-ready.

THREE WAYS TO MAKE IT YOUR OWN

MyBAUER Quick Turn is the fastest way to create a personalized stick.. You choose from popular colors, flexes, and blade patterns to put your own stamp on an elite-level stick. It’s a quick and simple process from start to finish.

MyBAUER Pro Custom opens up a broader set of options. You can adjust color, grip, flex, and blade pattern to shape the stick the way you like it, creating a build that reflects the details and preferences you want to have in your hands. 

MyBAUER Custom takes you deeper into performance tuning. This level allows professional level refinements, including kick points, tapers, and blade constructions. This is what a pro stick is really like.